Shipping
Shipping Terms
- We send orders to worldwide with tracking number.
- Shipping Details
Shipping information, including address, postal code, contact number must be confirmed before delivery. Before payment, please make sure your address in order must match the address you would like us to send to. - Shipping service for reference
Generally, we provide express shipping service like DHL/FedEx/UPS/TNT and post air mail service like China Post, Singapore Post, Hong Kong Post. And freight can be prepaid and freight collect. For freight prepaid, shipping cost will be figured out manually according to the order’s weight, courier, shipping address. For freight collect, a valid DHL/FedEx/UPS/TNT account is needed for shipping; in this case, shipping cost will be billed to the account. - Working Days
Our customer support is available. Monday through Friday: 09:00AM to 6:00PM BJT; Saturday: 9:00AM to 5:00PM BJT; Sunday: Closed. - Duties & Taxes
For international orders, all additional local taxes, duties, GST, tariffs and fees should be customers'(your) responsibilities. Resulting from the complexity of international shipping, we are not able to provide any estimate and quote of these amounts, so please contact local customs station with any problems or questions. Regarding the declared value on the package, we're happy to follow your wish, just feel free to contact us. - Delivery Time
No doubt that we do our best to provide you the most reliable, affordable way of shipping service. But sometimes international delivery is highly depended on the Courier Company and local customs. If you do not receive your item on time, please contact us immediately for further assistance. Thank you for your understanding. For more details, please check the table below:
Tips:
√ indicates service avaiable and customers can choose the ideal courier for shipping.
X indicates service unavaiable.
For other not mentioned countries, Post air mail service is available. For Express courier, it is better to contact us in advance.
E-packet and Post air mail service are available for the parcels within 2KG only.
DHL usually takes about 3-8 working days; Better for Europe and Asia countries.
FedEx usually takes about 4-8 working days;Better for Europe and Asia countries.
UPS usually takes about 3-7 working days;
EMS usually takes about 4-15 working days which may be different from countries to countries. Better for Russia, South Korea, Japan and so on.
SF EXPRESS usually takes about 2-5 working days. Better for Hongkong, Macao and Taiwan.
Aramex usually takes about 7-15 working days. Better for Middle East countries.
E-packet usually takes about 7-15 working days or more, which is available for USA, CA, AU, FR, UK, and RU only.
Post air mail usually takes about 20-30 working days, but for most South America countries, it may take 30-60 working days.
